40 Project Success Factors

Project completion - shaking hands

Most projects have a million things that can go wrong.

Because a project is by definition temporary, it is inevitable that the budget and schedule factor prominently in project success.

But it is a surprisingly common scenario that project managers think the project is going great because the variables they are concerned with are on track (usually the deadlines and budgets) while being oblivious to an unhappy client or project sponsor that is focusing on other variables (usually stakeholder satisfaction).

The project management plan should define project success. It does this by identifying what the project success factors are.

Here is an example from a project management plan:

Project Success Factors

This project will be considered a success if:

  1. It finishes under budget.
  2. It finishes ahead of schedule.
  3. The regulatory agency approves the project.
  4. The owner is satisfied.

Knowing and defining your critical success factors can be the secret to ensuring the project finishes as a success. Of course there are always obvious ones that require no explanation (like staying under budget and schedule), but I see very few projects where there are no other success factors than the primary ones.  There are almost always success factors that fly under the radar, like stakeholder issues, occurrence of certain potential risks, and acceptance of certain interim deliverables.

For this reason we have prepared a checklist of potential project success factors.  Next time you are preparing your project management plan and come to the section on project success factors, run down this checklist to make sure you have it all covered.

  1. Under budget
  2. Ahead of schedule
  3. Minimal change orders
  4. Project achieves award
  5. Stakeholder’s satisfied
  6. Stakeholder’s financial performance met
  7. Stakeholder’s timelines met
  8. Stakeholder’s communications sufficient
  9. Stakeholder’s communications on time
  10. Stakeholder’s approvals given
  11. Scope does not change
  12. Deliverables are accepted
  13. Deliverables are delivered on time
  14. Quality of deliverables is acceptable
  15. Quality standards are met
  16. Product meets minimum performance or specification level
  17. Quality control does not uncover quality problems
  18. End user adopts the product
  19. End user feedback meets a certain threshold
  20. Schedule changes accepted by project sponsor
  21. Schedule changes accepted by stakeholder(s)
  22. Budget changes accepted by project sponsor
  23. Budget changes accepted by stakeholder(s)
  24. Project avoided unnecessary disruption to the business
  25. Project avoided unwanted changes to the corporate culture
  26. Project team works well together
  27. Project team leaves the project better than they started it
  28. Project team is motivated
  29. Project team members are satisfied
  30. Project team achieves financial reward, bonus, etc.
  31. Project team member achieves award
  32. Vendors are under budget
  33. Vendors deliver on time
  34. Vendors achieve quality target
  35. Vendors maintain relationship with stakeholder(s)
  36. Vendors achieve repeat business
  37. Certain major risks do not materialize
  38. Certain major risks are successfully mitigated
  39. Certain major risks are successfully transfered to a third party (warranties, etc.)
  40. Certain major risks occur but are well managed

Now you have no excuse not to have a successful project!

About Bernie Roseke, P.Eng., PMP

Bernie Roseke, P.Eng., PMP, is the president of Roseke Engineering. As a bridge engineer and project manager, he manages projects ranging from small, local bridges to multi-million dollar projects. He is also the technical brains behind ProjectEngineer, the online project management system for engineers. He is a licensed professional engineer, certified project manager, and six sigma black belt. He lives in Lethbridge, Alberta, Canada, with his wife and two kids.

View all posts by Bernie Roseke, P.Eng., PMP

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