27 Ways to get a Competitive Advantage

As an entrepreneur and president of an engineering company, I've seen how difficult and elusive it is to get an advantage over your competitors. Many companies have started something new only to see it copied or substituted in short order. What is the "secret sauce" that companies like Apple, Southwest Airlines,....

How to Determine your Cost of Poor Quality

Experience has taught me that the highest quality producer is quite often the lowest cost one. Say what? This is because of a factor called the Cost of Poor Quality, sometimes called Cost of Quality (COQ). Although production of high quality products and services usually requires an investment in equipment, people, or....

8 Easy Strategic Planning Tools

Strategic planning involves the development of actions that support the achievement of a corporate goal. The corporate goals must be defined first, and the strategic plan becomes the "how to" manual to achieve the goals. Business schools make strategic planning more complicated than it is. If you understand these 8....

50 SMART Goals for your Business

When I was a middle manager, I saw many goals that ended up as roadkill on the business superhighway. Whatever the flavor of the year was, that's what was reflected in the business goals. Things like: reducing dependence on one client, diversifying our service offerings, and others made the rounds....

A Walk Through the Strategic Planning Process

In this article, we will take a leisurely stroll through the strategic planning process. This includes the model most used in textbooks and courses on corporate strategy. The strategic planning process consists of the following steps: Vision Statement Mission Statement Corporate Goals Corporate Strategy Metrics Vision Statement A vision statement is....

How to Perform a Value Chain Analysis

Value Chain analysis is a process improvement methodology developed by Michael Porter of Harvard Business School in the 1980's.  It is a part of the field of strategic analysis. The "value chain" refers to the process of creating value throughout each step of of the business chain. For example, An....

Make your business soar with a Balanced Scorecard

The Balanced Scorecard is a system for the implementation of corporate strategy.  It is a performance measurement tool that helps an organization execute its strategies and turn them into measurable results "on the ground."  In its practical form, a balanced scorecard is a 4-quadrant itemized list of key performance indicators....

The Best KPI’s for your Business

Key Performance Indicators (KPI) are clear, specific metrics that measure an organization's progress toward a corporate goal.  They generally have a time component, because they track the execution of a corporate strategy. They are the "scorecard" part of a balanced scorecard. To develop KPI's, it helps to divide them into three....

How to do a PEST Analysis

A PEST Analysis is not a way to rid your office of undesirable rodents, although I suggest you take care of that first if it is a problem.  Rather, it is strategic analysis technique which analyzes the external environment within which an organization operates.  It is designed to give an....

How to Perform a SWOT Analysis

A SWOT Analysis is a simple but effective tool used to examine an organization's business prospects determine the strategy that an organization will employ to achieve its goals. It is normally plotted on a simple 2 x 2 matrix. Scroll down for an example. SWOT stands for: Strengths Weaknesses Opportunities....