50 SMART Goals for your Business
When I was a middle manager, I saw many goals that ended up as roadkill on the business superhighway. Whatever the flavor of the year was, that's what was reflected in the business goals. Things like: reducing dependence on one client, diversifying our service offerings, and others made the rounds....
How to Perform a Value Chain Analysis
Value Chain analysis is a process improvement methodology developed by Michael Porter of Harvard Business School in the 1980's. It is a part of the field of strategic analysis. The "value chain" refers to the process of creating value throughout each step of of the business chain. For example, An....
Policy Deployment: How to Implement Corporate Strategy
Many brilliant strategies fail. It doesn't take long to think of names like J.C. Penney, Blackberry, and Kodak. The policies developed by the management team sounded good, but sometimes they just don't translate into results. Policy deployment is the implementation of a corporate strategy, which probably plays at least some....
DMAIC: 5 Steps to Greatness
DMAIC (pronouned "Demayik") is an acronym from Six Sigma methodology that stands for: Define Measure Analyze Improve Control It is the road map for project managers to improve existing work processes. If there are any methods or practices that could use improvement at your company, DMAIC is the ticket to....
How to do a Force Field Analysis
A force field analysis is a decision making tool which clarifies the advantages and disadvantages of making a decision. It is an important tool for project managers and executives, and basically anyone who needs to get a firm grasp of the underlying issues before making a big decision. It's pretty....
10 Things you Need to Know about Six Sigma
Six Sigma is the latest buzzword in project quality management circles. If you're not quite sure what it all means, or what the result is, here are 10 facts about Six Sigma: Six Sigma can be implemented in individual business units, rather than the whole firm. Ideally Six Sigma is....
How to Implement Six Sigma in Your Organization
Six Sigma is a program to increase product quality in a production process. It is ideally suited to manufacturing processes which produce high volumes of products, but the concepts are relevant to any industry. Even in our engineering consulting firm, Six Sigma concepts are quite valuable to assessing and improving....
6 Indicators of Poor Project Quality Management
In any company, quality management is essential to ensure a good product or service to the customer/client. For engineers, in particular, quality is at the top of the list. But you'd be surprised how many poor project quality practices I've seen. Does your organization display any of these? Dependence on....
6 Goals of Six Sigma Implementation
If you're a manager interested in increasing the bottom line, you can't afford not to investigate Six Sigma. The benefits are indisputable, as witnessed by the infamous Jack Welch, former CEO of General Electric, who claimed Six Sigma was directly responsible for $1 billion in yearly savings. But should you....
Six Sigma Certification Levels
Six Sigma is a technique used to reduce defects in the manufacturing process. Although it was originally developed for the manufacturing industry, it can be used to improve any business process by using data and statistical analysis to reduce mistakes, rework, and waste. I've found that my six sigma certification....